Päivi Haapala
Head of Professional Services
+358 44 5151520 paivi.haapala@omnitele.comMONITORING
Monitoring the target realisation
Omnitele monitoring services ensure full visibility on network performance and customer experience, from technical KPIs to end-user quality of experience.
We can support our customers in monitoring and predicting the network quality and the customer value realisation in their network. We carry out benchmarking towards local competition and international operators. We can identify root causes behind performance gaps, including operational, design, technology and spectrum aspects.
WHY OMNITELE
- Our benchmark and audit projects can be fully tailored to your needs and customised based on your preferred data sources.
- Our state-of-the-art tooling enables E2E testing of all the key technologies, devices and applications in your market.
- Our customer value analytics quantifies how network quality impacts on customer satisfaction, churn and revenue.
- Our gap analysis quantifies how much different root causes contribute to network quality and customer value.
