Monitoring QoS and QoE of Multimedia Services in Broadband / Internet Networks
What is quality of experience, quality of service and network performance? Understand how network performance impacts QoS and QoE, Case study for capturing QoE for maximised customer experience and minimised network cost.
ITU-T SG12, Quality of Service Development Group (QSDG) Workshop, Mozambique, 14 – 16 April, 2014
Telecomunicações de Moçambique (TDM) jointly with the Southern Africa Telecommunications Association (SATA) are pleased to host the ITU-T workshop on “Monitoring Quality of Service and Quality of Experience of Multimedia Services in Broadband / Internet Networks”. Workshop is conducted by the Quality of Service Development Group (QSDG) in Maputo, Mozambique at the Conference Center of Telecommunications. Over 100 delegates are expected from service providers, vendors and regulators from over 50 countries around the world to attend and contribute in this workshop. Omnitele has been actively contributing to ITU-T QSDG work during past years. In the upcoming QSDG meeting Omnitele shall give a keynote speech on topic “Grasping the QoE: Bottom-up approach for linking together quality of experience, quality of service and network performance of mobile services”. Topics discussed:
- What is quality of experience, quality of service and network performance
- Mobile Operator’s QoE challenge: understand how network performance impacts QoS and QoE
- Case studies and proposed solution to capture QoE for maximised customer experience and minimised network cost
For further information, contact
Seppo Lohikko, Head of Africa, Sales & Marketing (firstname.lastname@example.org)
About ITU-T SG12, Quality of Service Development Group (QSDG)
In the ITU-T, Study Group 12 is the Lead SG on Performance and Quality of Service (QoS), a role that is increasingly important with the advent of commercial VoIP and packet-based next generation networks and terminals. With customers expecting the QoS of traditional communication services, it is crucial to be able to measure new parameters such as packet loss and jitter, and know their user impact. Thus, recent SG12 achievements include several new and revised standards on the planning and deployment of IP-based networks.